Community Outreach: NDVS (North Devon Voluntary Service)
Client Name: North Devon Voluntary Service (NDVS)
Sector: Local Charity / Nonprofit
Location: Barnstaple, North Devon
NDVS is a well-established nonprofit organisation supporting the local voluntary, community, and social enterprise (VCSE) sector across North Devon. They provide resources, training, and advocacy for dozens of small charities and community groups, helping them thrive and serve their communities more effectively.
🔹The Challenge
NDVS needed a professional, easy-to-manage website that could act as a central hub for local groups, service users, and volunteers.
Before working with us, they struggled with an outdated website that lacked flexibility and accessibility. Information was hard to find, updates were time-consuming, and mobile usability was minimal — an issue for a wide range of users, especially in more rural areas.
They came to ITK.Media not only for our technical expertise but because we’re a local business with deep roots in the North Devon community — and they knew we genuinely cared.
🔹The Solution
We designed and built a clean, modern, user-friendly website tailored to NDVS’s unique audience. As part of our Community Outreach commitment, we delivered the full project at a significantly reduced cost and continue to host the website completely free as part of our support for local causes.
Key deliverables included:
- Website design & development (WordPress CMS)
- Mobile-first responsive layout
- Accessibility improvements
- Resource hub and easy-to-update news/blog system
- Integration of NDVS’s brand colours and tone
We collaborated closely with their internal team, ensuring the tone, structure, and user journey worked for their broad and often non-technical user base.
Tools used:
- WordPress
- Adobe Creative Suite
- Google Analytics
🔹The Results
The result was a sleek, intuitive, community-focused platform that NDVS could update easily and that their audience could navigate confidently.
âś… Streamlined navigation for easier access to vital resources
âś… 100% mobile responsiveness
âś… Increased engagement on resource pages and contact forms
âś… Positive feedback from stakeholders and community partners
Ongoing Impact:
We continue to support and host the site for free, and we also donate annually to NDVS’s Community Awards, celebrating and uplifting the very people and organisations that make North Devon thrive.